Warranty Policy

Warranty Coverage

Great Aussie Caravans Pty Ltd provides the following warranty coverage for all eligible caravans:

• 2-Year General Manufacturing Warranty
• 5-Year Structural Warranty

The warranty periods commence from the original date of purchase stated on the customer invoice.

2-Year General Manufacturing Warranty

The 2-year general warranty covers defects relating to the manufacture and installation of the caravan completed by Great Aussie Caravans Pty Ltd, including defects in materials and workmanship.

This warranty applies only to the caravan construction and assembly carried out by Great Aussie Caravans.

5-Year Structural Warranty

The 5-year structural warranty covers major structural defects, including but not limited to:

• Chassis fatigue or failure
• Drawbar fatigue or failure
• Wall separation or collapse
• Roof structural collapse
• Major structural integrity issues

Appliance and Third-Party Component Warranty

Appliances and components not manufactured by Great Aussie Caravans Pty Ltd are excluded from this warranty. Customers should contact the relevant manufacturer directly, as these items may be covered under separate manufacturer warranties. Any warranty documentation supplied to Great Aussie Caravans will be provided to the customer at the time of delivery.

If assistance is required in lodging a claim with a component or appliance manufacturer, our Customer Care Team will be happy to assist.